The Quality Assurance (QA) Department supports the development and implementation of agency wide strategies that promote quality improvement and outcomes which coincide with our Agency vision, mission, cultural aspects, values, and strategic plan. The QA department supports the adherence of quality standards and compliance that align with the provincial regulatory framework and implements service policies and procedures in cooperation with the senior leadership and service teams. Our team compiles statistical analysis related to the organizational efficiency and effectiveness in the delivery of services to First Nations children, youth and families. Our main priority is the safety and protection of the children and communities we serve by inspiring a Quality Culture.
With the introduction of Part X Privacy Protocol of the Child, Youth, and Family Services Act (CYFSA), Niijaansinaanik Child and Family Services goal is to sustain a Privacy Culture to ensure we remain compliant with the collection, use, and disclosure of personal information (PI) to comply with the Information and Privacy Commissioner (IPC) and regulatory requirements. The Quality Assurance measures will serve as safeguards in upholding the confidence in our service and integrity with the regulatory bodies, our stakeholders, and the communities we serve.
